4 months... almost

Starting support tasks. Time difference is actually not an issue. The most critical is I am not familiar to the system. Even a tiny issue would take me hours to figure it out. If it was really system error, nothing I could help but forward it to development team to fix.

Now, I can see, my role is not very important but better have. It could be a bridge. The expectation on me is clear. Simply put, AP role with some more management jobs on several guys in another offshore office. The problem is, not much instruction at the moment, even what deliverables my boss expected. And obviously, my boss did not put much expectation on me, and, trust neither. My judgement is doubted because I am not familiar to the system. 

So, whatever, at the time being, try to adapt the working culture, working environment, and working style. ... before finding another better place.